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Terms & Conditions

These Terms & Conditions ("Terms") govern all repair and related services ("Services") provided by  PSL Tech Repair ("Company," "we," "us," or "our") to the customer ("Customer," "you," or "your"). By booking, shipping, or delivering any device or accessory (collectively, "Device") to us, or by using our website located at https://www.psltechrepair.com ("Site"), you agree to be bound by these Terms.

1. Acceptance of Terms

Submitting a Device for inspection or repair, approving an estimate, signing a work order, or otherwise engaging our Services constitutes acceptance of these Terms in full. If you do not agree, do not use our Services.

2. Scope of Services

We provide diagnostics, repair, parts replacement, micro‑soldering, data recovery, cleaning, and related Services for phones, tablets, game consoles, computers, and other electronic equipment. Services will be performed in good faith and in a professional manner consistent with industry standards. We reserve the right to subcontract any portion of the Services.

3. Diagnostic & Estimate

  • Free Basic Diagnostic: We offer a no‑cost basic diagnostic to identify apparent faults. Additional troubleshooting (board‑level, liquid damage, data recovery) may incur a non‑refundable diagnostic fee disclosed in advance.

  • Estimates: Written or electronic estimates are valid for seven (7) calendar days. Approval (verbal, written, e‑mail, SMS, or digital signature) authorizes us to proceed and charge applicable fees.

4. Parts, Quality & Turnaround

  • Parts Sources: We use new OEM, pulled OEM, refurbished, or high‑quality aftermarket parts based on availability unless otherwise specified in writing.

  • Special‑Order Parts: Payment for special‑order parts is due at approval and is non‑refundable once ordered.

  • Turnaround Times: Any turnaround estimate is advisory and not guaranteed; delays may result from parts shortages, shipping, or additional issues discovered during service.

5. Pricing & Payment

  • Pricing Basis: Prices include parts, labor, and applicable taxes unless stated otherwise.

  • Payment Due: Payment is due in full upon completion and prior to release of the Device.

  • Unpaid Balances: Unpaid balances accrue interest at 1.5 % per month (18 % APR) and may be referred to collection at Customer’s expense.

6. Limited Warranty

  • Duration: We warrant repaired parts and labor for ninety (90) days from the date of pick‑up unless a longer period is indicated on your invoice.

  • Exclusions: Warranty void if (a) Device has additional physical or liquid damage; (b) repair seals are broken; (c) third parties open the Device; (d) Software issues, batteries, liquid‑damage repairs, and data recovery carry no warranty unless stated.

  • Remedy: Our sole obligation is to re‑repair or replace the defective part; if not feasible, we may refund the amount paid for that repair. Warranty does not cover consequential damages or loss of use.

7. Data & Privacy

  • Data Loss Risk: Repair may involve risk of data loss. You are solely responsible for backing up data prior to service.

  • Privacy Handling: While we make reasonable efforts to protect your data, you acknowledge that technicians may inadvertently view device content. Sensitive information should be removed or encrypted before service.

  • Personal Information: Your personal information is handled in accordance with our Privacy Policy, incorporated herein by reference.

8. Customer Responsibilities

  1. Provide accurate device passcodes or disable locks to enable testing; refusal may limit diagnostic depth and warranty eligibility.

  2. Remove SIM cards, memory cards, and accessories you wish to keep.

  3. Pick up the Device promptly upon completion. Devices left beyond sixty (60) days after notification will be considered abandoned and may be recycled or sold to recover costs consistent with Florida Statute § 705.185.

9. Liability Limitation

To the fullest extent permitted by law, Company’s total liability for any claim arising out of Services shall not exceed the amount actually paid by Customer for the specific Service giving rise to the claim. Under no circumstances shall Company be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of data, loss of revenue, or loss of goodwill.

10. DISCLAIMER OF WARRANTIES

Except as expressly set forth in Section 6, Services are provided "AS IS" without any other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose.

11. Intellectual Property

All content on the Site, including logos, graphics, text, and software, is the property of Company or its licensors and protected by intellectual‑property laws. Use of the Site does not grant you any license or right.

12. Third‑Party Links

The Site may contain links to third‑party sites. We are not responsible for the content or practices of such sites.

13. Governing Law & Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law provisions. Exclusive venue for any dispute shall be the state or federal courts located in St. Lucie County, Florida.

14. Modifications

We may modify these Terms at any time by posting the updated version on the Site. Changes apply to Services requested after the “Last updated” date.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, the Privacy Policy, and the work order/invoice constitute the entire agreement between you and us regarding the Services and supersede any prior or contemporaneous agreements.

17. Contact Us

PSL Tech Repair
1675 NW St Lucie W Blvd, Port St. Lucie, FL 34983
Phone: (772)-905-4384
Email: psltechrepair@gmail.com

 

By signing the work order or authorizing service electronically, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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